The plugin has bugs

  • Resolved amdon

    (@amdon)


    4 years, 5 months ago

    The plugin should display its form below the woocommerce gallery, but it is displayed on the right, the plugin lacks css style, looks very ugly and impractical.

    To help you better understand what I’m talking about, I took a screenshot https://imgur.com/Fc5hFLT

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Andrea Grillo

    (@agengineering)

    4 years, 5 months ago

    Hi there,

    I think the issues are related to your theme. Could you tell to me which theme are you using, please?

    Thanks

    Thread Starter amdon

    (@amdon)

    4 years, 5 months ago

    I use this theme https://themenectar.com/salient/ecommerce-ultimate/

    crodriguez1991

    (@crodriguez1991)

    4 years, 4 months ago

    Hello there,

    Thanks for contacting us and I hope you’re doing well 😀

    Unfortunately we doesn’t have a copy of your theme so we cannot test the problem.

    In order to understand if the problem is related to your theme or a plugin, I suggest you to try the following on a staging site:

    Disable all plugins leaving only WooCommerce and our plugin and check if you continue to see the problem, If not, try to activate one by one the plugins in order to find the plugin that it’s creating the conflict.

    If the problem is not related to any plugin, try to switch your theme to a TwentySixteen theme and try again.

    Please, try it and let us know.

    Have a good day.

    Plugin Support Andrea Grillo

    (@agengineering)

    4 years, 3 months ago

    Hi there,
    We haven’t heard from you in a while, so I’m going to mark this as resolved.
    Feel free to start a new thread if you need some information.

Viewing 4 replies - 1 through 4 (of 4 total)

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