The Plugin is causing problems with my host

  • Resolved namecore

    (@namecore)


    6 years, 1 month ago

    Hello,

    I am using your plugin (imagify) in my site.

    Today, I got an email about fatal error on my site.
    The problem was caused by your plugin.

    require(/home/user/public_html/wp-content/plugins/imagify/inc/3rd-party/wp-rocket/wp-rocket.php)

    My host hate WP-Rocket very much as they say the plugin is causing heavy load on the server (they are using Litespeed).
    So they scan the server once per week and if they found WP-Rocket, the system will delete it right away.

    So, the conclusion, how to safely use your plugin as I don’t use WP-Rocket.

    Thanks

    • This topic was modified 6 years, 1 month ago by namecore.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Media

    (@wp_media)

    6 years, 1 month ago

    Hi @namecore,

    Thanks for your patience!

    It looks like WP Rocket was deleted so this error happens. Usually reinstalling Imagify would solve the problem.

    If you can’t access your website, you can delete wp-content/plugins/imagify folder and install it again.

    ​Let me know if that helps.

    Best Regards

    Plugin Author WP Media

    (@wp_media)

    6 years, 1 month ago

    Hey @namecore,

    Hope you are doing well.

    We will close this thread for now – feel free to reopen it if you have any further questions, we are happy to help.

    Best Regards

    Thread Starter namecore

    (@namecore)

    6 years, 1 month ago

    Hello,

    I have disabled imagify.

    My question is, how to keep using imagify while they ban wp-rocket?

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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