The plugin keeps refreshing for no reason while creating size chart

  • zelph14

    (@zelph14)


    4 years ago

    Unfortunately this plugin doesn’t work as it refresh the page when you create your custom size chart.

    • This topic was modified 4 years ago by zelph14.
Viewing 3 replies - 1 through 3 (of 3 total)
  • mivtt

    (@mivtt)

    4 years ago

    Hi,

    This problem does not happen on our site, and we have not been reflected this problem by any other users who are using this plugin. The problem may just happen in your site environment by an unknown conflict, so you can try to active only our WooCommerce and our plugin and detect the culprit. If you need our help, please contact us on the support forum.

    Best regards.

    Thread Starter zelph14

    (@zelph14)

    4 years ago

    Hi,

    I tried on 3 different websites, with different plugins and different themes and the same problem occurs.

    In fact, there’s no problem when I use a template. However, when I edit template colors within a specific size chart page, it refreshes the page and I lose all the things I previously made.

    mivtt

    (@mivtt)

    4 years ago

    Hi,

    Does this problem happen when you activate WooCommerce and this plugin only, have you tried that?

    Please contact us on our support forum, we will help you detect the problem.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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