The Post Grid/Slider/Carousel widget is not displaying image alt text

  • Resolved rangelanaelisa

    (@rangelanaelisa)


    4 months, 4 weeks ago

    I need some help with my website. On my post category page, I’m using the Post Grid/Slider/Carousel widget to display the list of posts. However, when using this widget, the featured image of each post is not showing its alt text. Since the client I built this page for is visually impaired, it’s very important that the image alt text is properly displayed for accessibility.

    Is there any way to fix this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Sophia Support

    (@marsismyhome)

    4 months, 3 weeks ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn.

    Kind regards, Sophia

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.