The query function with this latest update does not work

  • Resolved cajubaena

    (@cajubaena)


    2 years, 7 months ago

    This last update broke the query functionality of all the product and article grids on my site. I had to go back to the previous version and everything was back to normal.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    2 years, 7 months ago

    Hi cajubaena,

    Greetings. Sorry for not getting back to you sooner.

    We are really sorry for the inconvenience that you faced. We’ve released a version of Essential Addons version 5.8.15. Could you please update the plugin and follow this? Please let us know if you encounter any issues again. We would be happy to help you.

    Thank you.

    Plugin Support Pial

    (@iapial)

    2 years, 7 months ago

    Hello there @cajubaena,

    Hope you are doing well. You will be glad to know that we have fixed the issues. Please Update to our Latest version of Essential Addons v5.8.16 and your issues will be solved.

    Note: Please Regenerate the asset after update the Latest version
    To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/FuLkYy

    Hope it helps.
    Please let me know how it goes.
    Looking forward to your response.
    Thank you

    Plugin Support Pial

    (@iapial)

    2 years, 7 months ago

    Hello again,

    Sorry for the inconvenience.

    We did not hear from you since our last conversation.

    Could you please let us know if you are still having the issue?
    So that we could try to solve your issue.

    We are waiting for your response.

    Thank you.

    Plugin Support Pial

    (@iapial)

    2 years, 6 months ago

    Hello again

    Hope you are doing well.

    About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)

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