The Redirection doesn´t work

  • Resolved leoniemoguntia

    (@leoniemoguntia)


    6 years, 2 months ago

    Hi Support Team,

    we have been using the plugin IP2Location Redirection for a long time and initially it worked with redirection, but it no longer works now. Unfortunately I don’t know what it could be. At first we thought that it was due to the use of a cache plugin WP Rocket, but we deactivated it and checked whether the redirection works. Unfortunately it didn’t work. Maybe someone can help me here. And knows what the problem is.

    Regards,
    Leonie

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author IP2Location

    (@ip2location)

    6 years, 2 months ago

    Hi,

    It seems like it caused by the X rocket Nginx plugin. Can you disabled that one?

    Thread Starter leoniemoguntia

    (@leoniemoguntia)

    6 years, 2 months ago

    Hey,

    Thank you, for your answer, but where do I see if I am using this plugin at all? This plugin (X rocket Nginx) is not listed in the normal plugin list

    Plugin Author IP2Location

    (@ip2location)

    6 years, 2 months ago

    Hi,

    It should like installed in your hosting environment. You can contact your hosting provider for this.

    Thread Starter leoniemoguntia

    (@leoniemoguntia)

    6 years, 2 months ago

    Hey,

    Many thanks for the tip. Now it works

    Regards
    Leonie

    Thread Starter leoniemoguntia

    (@leoniemoguntia)

    6 years, 2 months ago

    Hey,

    unfortunately the redirection does not work again today. Do you have any idea what it could be?

    Regards
    Leonie

    Plugin Author IP2Location

    (@ip2location)

    6 years, 2 months ago

    Can you enable the debugging log in the plugin settings and check the debug.log generated in the plugin directory?

    Thread Starter leoniemoguntia

    (@leoniemoguntia)

    6 years, 2 months ago

    Hey,

    our Host send me a debug.log. Do you have an email address to which I can send the file or should I just paste the text here?

    Regards
    Leonie

    Plugin Author IP2Location

    (@ip2location)

    6 years, 2 months ago

    Please email us at support [at] ip2location.com.

Viewing 8 replies - 1 through 8 (of 8 total)

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