• Resolved user8787

    (@user8787)


    Hi Vinod! I hope you are well today πŸ™‚

    Great plugin! But now I sow that the Search function it doesn’t work in my website (desktop and mobile version) When I try to search something the error is

    ”Nothing found . Sorry, but nothing matched your search terms. ”

    Hope that you can help me!

    Thank you very much!

    Best Regards

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    I performed the search using “have” term on your shared site and displayed the search results.

    Could you please tell me the specific word that is not getting searched and also share me page URL from your where the word is used so that I can troubleshoot it?

    Best regards,

    Thread Starter user8787

    (@user8787)

    I am trying to search every of the products,categories or names of the products, but results displayed only erorrs like this: http://www.storemorego.com/?s=DECORATION+&id=m

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Have you configured the Default search form to search in products,categories or names of the products?

    You can configure them on the path Ivory Search -> Search Form -> Includes

    If it still doesn’t work for you then could you please share me the screenshots of how you have configured the search form options so that I can troubleshoot it?

    For screenshots, you can simply provide a link to an image through Google Drive, Dropbox, screencast.com, http://imgur.com/ or other image service. πŸ™‚

    Thread Starter user8787

    (@user8787)

    I tried to confogure the settings many times but the result is the same. I am sending you the screenshot of my settings with wetransfer: https://we.tl/t-sUyZmQs8Ws

    Thank you very much again! πŸ™‚

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Thank you for sharing the screenshots.

    It seems from your shared screenshots that you are using older version of plugin on your site so first of all please update the plugin to the latest version.

    Then in your first shared screenshot that you have configured the search form to not search in category titles so if you want to search in category titles then please select the option “Search in taxonomy terms title” in the Taxonomy Terms section.

    Also you have configured the search form to search posts and products having specific category, custom fields and product visibility so If the term you are searching doesn’t match these criteria then not nothing will be found. You can just try not setting any of these specific criteria.

    Thread Starter user8787

    (@user8787)

    It works perfect!!!

    Thank you very much Vinod!!You are great!

    πŸ™‚ Thank you and have a nice day! πŸ™‚

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    You are most welcome, I’m glad I was able to help you in this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://ww.wp.xz.cn/support/plugin/add-search-to-menu/reviews/

    I’d really appreciate that. πŸ™‚

    And if I can be of any further assistance please don’t hesitate to ask.

Viewing 7 replies - 1 through 7 (of 7 total)

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