The statistics do not update

Hi @ilariastrazzulla,

Does this issue just happen on your homepage?

To help us diagnose the issue, please enable debugging in WordPress and share the relevant log entries. You have two options:

1. Use the WP Debugging Plugin (recommended for ease of use)
2. Manually enable debugging by editing wp-config.php

Option 1: Use the WP Debugging Plugin

1. Install and activate the WP Debugging plugin.
2. Visit the your website in an incognito window and be sure to (temporarly) disable blocking your own IP in the settings.
3. In the top admin bar, hover over “Debug Quick Look” and click “View File Raw”.
4. Copy the contents of the debug log and share them with us.

Option 2: Manually Enable Debugging

1. Open the wp-config.php file in the root of your WordPress installation.
2. Add the following lines before /* That's all, stop editing! Happy publishing. */:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);
define('SCRIPT_DEBUG', true);

3. Save the file.
4. Visit the your website in an incognito window and be sure to (temporarly) disable blocking your own IP in the settings.
5. Locate the debug.log file inside the /wp-content/ directory. Open it with a text editor and share any relevant error messages with us.

Important for Live Sites: Once you have shared the errors, disable debugging by removing the added lines in the wp-config.php file or disable the WP Debugging plugin. This is to prevent performance or security issues.

Let us know if you need any help!

Kind regards,
Hessel