The 'Unknown' error

  • DwainPipe

    (@dwainpipe)


    11 years, 11 months ago

    I’ve a new blog, fresh install of the latest plugin version (which I use on sites). Registered online and I’m trying to do the first ever backup, manually.

    It’s failed twice with an ‘unknown error’.

    Time Type Event
    10th Jun 2014 10.20.05 PM Error The activity failed: The server failed to retrieve the backup. The reason is unknown. Please consult the activity log.
    10th Jun 2014 10.20.05 PM Error The server failed to retrieve the backup. The reason is unknown.
    The unknown error token the server returned was: UNKNOWN_FAILURE
    10th Jun 2014 10.19.21 PM Information The backup is 30.57 MiB in size. Starting transmission to the online vault.
    10th Jun 2014 10.16.57 PM Information Deleted files processing completed.
    10th Jun 2014 10.16.57 PM Information File collection completed.
    10th Jun 2014 9.57.58 PM Information File system scan completed.
    10th Jun 2014 9.57.41 PM Information Folder /******.co.uk/wp-content/plugins/wponlinebackup/tmp was excluded: Temporary backup directory
    10th Jun 2014 9.57.28 PM Information Database backup completed.
    10th Jun 2014 9.57.27 PM Information Initialisation completed.
    10th Jun 2014 9.57.26 PM Information Backup starting…

    Online Backup for WordPress Plugin Version 3.0.4
WordPress Version: 3.9.1 (standalone)
PHP Version: 5.3.28
Server Software: Apache
MySQL Server Version: 5.5.36-cll
MySQL Client Version: 1.0; MySQL Packet Size: 16 MiB
Memory: 128M; Post: 64M; Upload: 64M; Timeout: 30
Memory Changable: No; Admin Cache Size: 79.78 KiB
Status: 1 row, 16.34 KiB packet size, 66.2 KiB cache freed, 22.44 MiB memory used
Capabilities: hashcopy gzdeflate php5hash DES AES128 AES192 AES256
End of Information

    Searching this forum others seem to have this error too, but I’ve found no solution. Any ideas please?

    https://ww.wp.xz.cn/plugins/wponlinebackup/

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