• Resolved nicolaskais

    (@nicolaskais)


    Hi,

    My video is not loading. I use Vimeo / Youtube Background well. With the option “Youtube background (deceprated) the video loads well but it is not responsive.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author PedroMiguras

    (@miguras)

    Hello. Thanks for report this issue. Apparently is an issue caused by the preloader. I will check it and fix it. In the meantime, you can deactivate the preloader and the video will work fine.

    Plugin Author PedroMiguras

    (@miguras)

    Solved. Please update to the latest version and check it. Please notice, if you activate the sound on videos, in some cases it will take longer to play the video, because under some circunstances videos with sound can’t start automatically, so the plugin will try to run with sound and if is not possible, it will mute the video and try again.

    Thread Starter nicolaskais

    (@nicolaskais)

    Hi,

    OK, thanks. it works well but only on pc on the other hand on mobile with or without pre-loader the video does not start, it looks like a still image. I did not check on tablet.

    Plugin Author PedroMiguras

    (@miguras)

    I just sent another update. It fixes the autostart on mobile devices. Please notice, it WON’T start on iphones due to company policies.

    Thread Starter nicolaskais

    (@nicolaskais)

    Hi,

    I still haven’t seen the new update that fixes the loading of video on mobile

    Thread Starter nicolaskais

    (@nicolaskais)

    Oups !
    I just deactivated and reactivated the plugin and then I was able to download the new update. So it’s ok

    Thread Starter nicolaskais

    (@nicolaskais)

    There is another problem. The plugin prevents responsive video on mobile.

    Plugin Author PedroMiguras

    (@miguras)

    Hello. You could select differents type of view for each specific devices where it says “Video Width & Height” passing mouse over and click on the mobile icon.

    Thread Starter nicolaskais

    (@nicolaskais)

    Hello,

    Ok but we can’t launch the video on mobile. there is the youtube playback logo but when you press it the video does not launch

    Plugin Author PedroMiguras

    (@miguras)

    I checked your website, and apparently you are using some javascript minifier. Please deactivate it, clear the cache and check your site, because it must autostart without trouble on mobile devices except on iphones.

    Thread Starter nicolaskais

    (@nicolaskais)

    I know that the video does not launch automatically on iphone, but even with minify javascript disabled on iphone the video does not launch even when you press the video to launch it.

    The video does not launch on iphone even by clicking on it.

Viewing 11 replies - 1 through 11 (of 11 total)

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