• Hello,

    Just installed fresh copy of WordPress 4.1.1. Brand new database and wp-config.php. I cannot get the Theme Customizer to display at all. Initially it would only show a blank white screen. I turned on debug mode, and when I select Appearance -> Customize, or when I click the “Customize” button on the theme, I get the following error:

    Fatal error: Call to a member function is_theme_active() on a non-object in /usr/local/www/wordpress/wp-admin/customize.php on line 88

    I do have some programming experience, but not with PHP. To my eye, it looks like $wp_customize isn’t getting defined but it’s not clear to me why. Any help would be appreciated.

    I have tried, to no avail:
    * Loading the Twenty Thirteen and Twenty Fourteen themes
    * Enabling/Disabling/Removing plugins
    * Firefox for Ubuntu 36.0.4 (no plugins) & Chromium 41.0.2272.76 Ubuntu 14.04 (64-bit)
    * Flushing the cache of both browsers and trying again
    * Re-downloading tar.gz and actually checking it against the md5 sum before decompressing
    * Erasing/overwriting entire WordPress install.
    * Dropping and re-creating database

    Desktop environment is Ubuntu 14.04 x64, no java or flash installed.

    Server environment: (all items on same localhost except MySQL)
    * FreeBSD 10.1 (sparc64 on a SunBlade 150)
    * nginx 1.6.2
    * php-fpm 5.4.38
    * mysql-server 5.6.23 (on another FreeBSD 10.1 amd64 machine)

    There is no firewall active on either desktop or server. Thanks for the help!

    EDIT: Forgot to mention, as far as I’ve tested, the rest of the WordPress install is functioning fine.

Viewing 5 replies - 1 through 5 (of 5 total)
  • sometimes all you need to do is clear the cache through either IE or Google Chrome (whichever one you use)

    Thread Starter mctroyd

    (@mctroyd)

    Thought about that, but clearing the cache didn’t work.

    Thread Starter mctroyd

    (@mctroyd)

    Reinstalled PHP from the FreeBSD ports tree, recompiling all dependencies as well. Still getting the error. Anyone? Should I try a different forum channel? Thanks!

    hi did u solve the issue ??
    i have the same ..
    reistalled..all word press and mysql ..no fixed.

    If you require assistance then, as per the Forum Welcome, please post your own topic. This topic is over 6 months old and references an older version of WordPress.

Viewing 5 replies - 1 through 5 (of 5 total)

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