theme does not change

  • domesday

    (@domesday)


    7 years, 2 months ago

    Hello lovely members,

    I hope someone here will be able to let me know what should I do, as I am so devastated!
    I installed a theme called ” Shapley” developed by Colorlib
    https://colorlib.com/wp/themes/shapely/
    and I tried to update my plugins but my website did not come up, I went to my Cpanel and fixed that problem, but since then my home page changed to a coming soon/subscription registration” style page designed by Colorlib.
    I tried everything since two days ago!! I even deleted all the content and plugins and themes AND EVEN ended up installing WP again, but my home page does not change!!
    I greatly appreciate if you could please let me know what should I do to get rid of it.
    I leave a link to my website.
    http://fatimakamali.com

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • JNashHawkins

    (@jnashhawkins)

    7 years, 2 months ago

    There’s probably a ‘maintenance mode’ file in your site causing this. You can read more about maintenance mode and disabling a stuck maintenance screen here…

    https://www.elegantthemes.com/blog/tips-tricks/stuck-in-wordpress-maintenance-mode-heres-how-to-get-out-of-it

    If you can’t find it or there’s more to this than just that simple solution then you’ll need to contact ColorLib for help.

    https://colorlib.com/wp/forums/

    Thread Starter domesday

    (@domesday)

    7 years, 2 months ago

    Thanks for replying @jnashhawkins. you are right it looks like a maintenance page! I went to my file manager and even activated my hidden files but do not have any maintenance file!!
    I installed the ” Shapley” theme again (hoped it might help) but still have that problem!

    • This reply was modified 7 years, 2 months ago by domesday.
    JNashHawkins

    (@jnashhawkins)

    7 years, 2 months ago

    well, looking at your page tells me that Colorlib is running the show there so kill that theme and bring that site backup under a default theme like Twenty Nineteen or Twenty Seventeen.

    You might also look through your plugins for a plugin that came in with your theme or a ‘must use’ plugin. Easiest way is to rename the plugins directory temporarily with 1234 which should kill the path to the ancillary directories under plugins.

    Thread Starter domesday

    (@domesday)

    7 years, 2 months ago

    I have done it, but tried it again now.
    I deleted all my themes (and only kept a default theme) and even deleted all of my plugins!!! it is still there!
    I managed to post in their forum now AGAIN but they did not provide help before!!

Viewing 4 replies - 1 through 4 (of 4 total)

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