theme OceanWP, get_query_var doesn’t work.

  • isabete

    (@isabete)


    1 year, 2 months ago

    I’m having a problem on my WordPress site that uses OceanWP, get_query_var doesn’t work. I can’t get the parameters that I pass in the url between my pages via snippet anymore … POST, GET the same. I tried changing the theme and everything works, but I prefer OceanWP Can anyone help me? thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Shahin

    (@skalanter)

    1 year, 2 months ago

    Hello @isabete,

    Thank you for reaching out,

    Unfortunately, the information provided in this thread in regards to the problems you are facing are insufficient for troubleshooting purposes and a possibility to understand the reason why this is happening on your end.

    Kindly share the following info that could help us understand the issue you described better and hopefully help you resolve it:

    1. Detailed explanation of the issue you are experiencing; when did you first notice the problem occurring (after a particular update, using a specific device, etc), as well as the steps of you take that trigger the issue in case the problem is not constantly present on your website, especially on the frontend. You can attach screenshots or a short video of the issue.

    2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.
    You can upload your files using one of the following online services:
    https://postimages.org
    https://imgbb.com
    https://loom.com
    https://drive.google.com

    3. To better understand the condition of your website and the issue you are encountering, kindly provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to http://pastebin.com/ or https://gist.github.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png (you can remove your email address from the content).

    Before sending these, please make sure that:
    Everything on your website is running the latest versions (WP, theme, plugins).
    If possible, perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins then activate them one by one and check for this issue. Continue doing this until you find what product is causing a conflict with our product. Then provide the details as explained above.

    Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

    Please keep us posted.
    Thank you,
    Best Regards

    • This reply was modified 1 year, 2 months ago by Shahin.
    Thread Starter isabete

    (@isabete)

    1 year, 2 months ago

    Good morning,
    From a page of the site, through a snippet, there is the possibility to select the modification of a record through:

    “src=’https://www.spazioapp.com/immagini/matita.png’ name=’id ?>’ value=’Agg’ onclick=’f($row->id,0);’ />” .
    “” . “<input data-title=’D’ type=’image’ width=’18px'”.

    The page that is called, through the snippet reads the ID number in the url.

    I would like to point out that I solved it in the following way:

    //$i_id = get_query_var(‘i_id’);
    if(isset($_GET[“i_id”])) {
    $i_id = htmlspecialchars($_GET[“i_id”]);
    };

    site: spazioapp.com
    plugin only Easy Appointments Version 3.12.9.1
    WordPress 6.7.2

    I don’t know OceanWP yet, I’ll start studying it in the next few days

    Best Regard

    Shahin

    (@skalanter)

    1 year, 2 months ago

    Hello @isabete,

    Thank you for the update.

    It doesn’t seem like the issue you’re facing is related to the theme or that the theme has any effect on it. In this case, unfortunately, integrating custom plugins and modifying template files falls outside the scope of the support we can provide here.

    For advanced customizations like this, we recommend seeking assistance from a professional WordPress developer.

    We appreciate your understanding
    and thank you for using our theme.
    Best Regards

    Thread Starter isabete

    (@isabete)

    1 year, 2 months ago

    Hello,

    Thanks for the quick reply, I solved it but I’ll find out more.

    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)

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