Theme Options Panel Not Visible

  • Resolved eeklund

    (@eeklund)


    10 years, 3 months ago

    My website is http://gbcmusicandworship.org/ and I use the Hopes theme. I want to change the color scheme and when I clicked on Hopes from the menu, the theme panel options are not visible there is only a header. I created a staging site in January 2016 to play around with the color options. Do you think the staging site has something to do with the theme panel options disappearing? Any help you can provide is appreciated. Thank you.

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  • Geoffrey Shilling

    (@geoffreyshilling)

    Volunteer Moderator

    10 years, 3 months ago

    Since this is a commercial theme, I would recommend asking on the Hopes support forums. Forum volunteers do not have access to these products and it would be hard for us to troubleshoot.

    Thread Starter eeklund

    (@eeklund)

    10 years, 3 months ago

    This is an odd bug. The folder being referenced in the PHP Warning error is not being copied over to the live site when the push is made from staging. I have requested WP Engine to manually copy the options_backup folder back over to the theme’s file so the options will be populating again. I have also asked them to try and figure out a permanent solution.

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