• Resolved crystalizeddesigns

    (@crystalizeddesigns)


    Hello,

    Earlier this year I switched themes and it was brought my attention that the pagination (in any form) on my site didn’t work. It just kept loading.

    With further investigation, I realized with the CleanTalk Security plugin active, the pagination didn’t work but deactivated, it worked.

    I reached out to the theme developers and they replied with the following:

    You may want to coordinate with the developer of that plugin to check and
    adjust their plugin.
    Thrive Products are compatible and works perfectly with every theme and
    plugin that was built considering the rules from the WordPress Codex. However,
    there are many plugins and themes developed without having the WordPress
    Codex in mind, and those might block Thrive products from working properly.
    The most common issue is your theme or one of your plugins loading a
    different version of jQuery directly instead of using the one that comes with
    WordPress.

    Please let me know if there’s something that I can do on my end to get the pagination to work with the plugin active. I currently do not have it active and activated a different security plugin.

    Thank you,
    Crystal

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    I will ask our developers about this. We will contact you within 1-2 business days.

    Hello.

    Further investigation requires your personal data. Please, create a ticket here in our private Ticket System:
    https://cleantalk.org/my/support/open

    Hello,

    Seems like this theme passes all css styles on each POST request, which is not very good. Our plugin determines this as a possible hack request and block it as well. We will think what can we do here, and contact you on the next week.
    At this moment, you can disable Web Application Firewall in the plugin settings.

    Best regards.

    Hello,

    Due to high load, please give us more time to response. We will discuss this issue and answer you on Monday.

    Hello,

    Could you please, enable WAF again so we can do some tests?
    Best regards.

    • This reply was modified 5 years, 10 months ago by Yui. Reason: offer to contact deleted
Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Theme, Plugin, Pagination Issues’ is closed to new replies.