• I upgraded to Pro but can’t seen to get any help there, so I am posting here. Here is a website that you featured. How do I get the text the right side in the slider? I would like to place my value proposition statement. Here is the link.

    http://schanze-bc.com/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author OptimizerWP

    (@layerthemes)

    Jenn,

    This may happen if your host has disabled some php functions. Install this plugin: https://ww.wp.xz.cn/plugins/my-custom-functions/

    and then add this Appearance > Custom Functions:

    function curl_get_contents ($Url) {
        if (!function_exists('curl_init')){ 
            die('CURL is not installed!');
        }
        $ch = curl_init();
        curl_setopt($ch, CURLOPT_URL, $Url);
        curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
        $output = curl_exec($ch);
        curl_close($ch);
        return $output;
    }

    and then try to import a preset.

    Thanks

    Thread Starter jenn1961

    (@jenn1961)

    Thanks for answering my question. I switched to the Pre-set 23 template. There is a logo that appears on the slide “Trainbox.” How do I delete it?

    Theme Author OptimizerWP

    (@layerthemes)

    @jenn1961,

    Since you are using the PRO version, can you please ask for support through this page:
    https://optimizerwp.com/support/theme/optimizer/

    Thanks

    Thread Starter jenn1961

    (@jenn1961)

    I did ask for help through the support forum. No one replied–which is why I posted here. Not happy with Optimizer Pro customer service.

    Theme Author OptimizerWP

    (@layerthemes)

    @jenn1961,

    Your support question was replied within a few hours: https://optimizerwp.com/support/topic/logo-size/

    Maybe you did not get the notification email? You can also contact us through the contact form of our site to get fast support. 🙂

    Thanks

    Thread Starter jenn1961

    (@jenn1961)

    Thanks–and you are correct. My apologies.

    For some reason, I am now getting a different view of Optimizer Support Forum for Pro Owners and it is so easy to navigate. Perhaps gremlins took over my computer or it was user error. 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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