Hello @urchman89 ,
Hope you are well?
You can resolve this issue by increasing the maximum upload size and execution times for your website. Probably, the theme you are trying to use has files of a larger size, that’s why you are getting an error.
You can use two methods:
1.Creating a PHP.ini File, OR
2.Editing .htaccess File
Do you have any idea of how to go about this using any of the two methods? If not, let me know and I can guide you through the steps of whichever method you choose.
Hope this helps.
@angelakaunda thank you for the response.
I really don’t know how to go about it..so if you can I’d appreciate the steps to create a PHP.ini file.
Thank you
Hello there @urchman89 ,
Sure thing. Glad to help. I will simplify the necessary steps for you to use .
1. Copy and paste this code with these exact lines on a blank notepad:
upload_max_filesize=64M
post_max_size=64M
max_execution_time=300
2. Save this file as php.ini. File type should be “AllFiles”.
3. Go back to your server and to the public.html folder and upload the PHP.ini file that you have just created
This should fix the error.If the issue persists, please contact your web hosting provider. They may be able to help you.
Let me know if this helps.
You’re welcome.
@angelakaunda i have done as you said but it still did not work. I have contacted my hosting for solution and i am waiting their feedback.
Hi there @urchman89 ,
I wish you the best of luck. Hopefully, you will be able to get help .I hope this doesn’t affect your experience with WordPress.
Best wishes.