theme won't install (toolkit)

  • L.Cini

    (@lcini)


    12 years, 1 month ago

    Hi. I had everything almost ready to go using this theme. I installed ithemes security and wp3 cache. it crashed my site. i can’t get it back because i can’t install the virtue toolkit. this is the error message i get:
    Could not create directory. /hermes/bosoraweb145/b1277/ipg.artmutts/wordpress/wp-content/plugins/virtue-toolkit/

    Plugin install failed.

    Return to Required Plugins Installer

    my host provider tells me the wp3 cache is corrupt, but this tells me there is another issue. some of these plugins are junk. i will not upload them again if this is going to happen. I am very new at creating a website so alot of this is jibbrish to me. Is there a way to get the theme toolkit to upload? I created gallery on woocommerce which took me quite a while so other than switching themes, I’m not sure what to do. I have become familiar with your theme and would prefer to stick with it. thanks for all your help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ben Ritner – Kadence WP

    (@britner)

    12 years, 1 month ago

    Hey,
    Likely the error your getting is because some folder is there already in your plugins directory or you don’t have correct permissions set for your wp files.

    You need to access your site via ftp and make sure your permissions are correctly set and that you don’t have a folder named vitue-toolkit already in the plugins folder.

    w3 total cache is a good plugin for caching. If your host is suggesting it’s corrupt I would start wondering about your host.

    Kadence Themes

    myrtillevdleegte

    (@myrtillevdleegte)

    11 years, 11 months ago

    Hello Kadence!

    When I try to activate the virtue tookit I get this fatal error:

    Fatal error: Cannot redeclare add_shortcode() (previously declared in /var/www/mlb/wp-includes/shortcodes.php:95) in /var/www/mlb/wp-admin/shortcodes.php on line 100

    Can you help me? Don’t know what to do…

    Ben Ritner – Kadence WP

    (@britner)

    11 years, 11 months ago

    myrtillevdleegte, are you using the premium theme? If so you don’t need the toolkit. If your using the free theme try deactivating other plugins.

    Kadence Themes

    C_Bungalow

    (@c_bungalow)

    11 years, 9 months ago

    I’m also having a similar issue. I updated the virtue toolkit and now I’m getting this fatal error message. Any suggestions…? (Using the free theme.)

    I tried deleting the plug-in via FTP. (Didn’t work) Then I reinstalled it, and reactivated it. (Still not working.)

    This is the error message.

    Warning: require_once(shortcode_ajax.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/58/9483858/html/BungalowChris/wp-content/plugins/virtue-toolkit/virtue_toolkit.php on line 21

    Fatal error: require_once() [function.require]: Failed opening required ‘shortcode_ajax.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/58/9483858/html/BungalowChris/wp-content/plugins/virtue-toolkit/virtue_toolkit.php on line 21

Viewing 4 replies - 1 through 4 (of 4 total)

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