• I have a addon domain named humanitiesunderground.org . I installed WordPress using softaculous in that directory. when I visit humanitiesunderground.org I see wordpress running but when I try to change theme or go to the plugin.php i receive a internal error 500. I see that my .htaccess file contains:
    # BEGIN WordPress
    # END WordPress

    My php.ini file contains:
    memory=64MB

    I have changed the memory value to 128MB and 256MB but had no luck.

    PLEASE HELP….. I am highly fraustrated for now…… 🙁

Viewing 3 replies - 1 through 3 (of 3 total)
  • Look at the error_log on your server. This will tell you what the error actually is. A 500 error can be the .htaccess file, but sometimes it’s not, so you need to look further down into the logs to find out whats happening.

    Hi,

    I am from the Softaculous team. Softaculous does not create the above mentioned .htaccess file. Can you please try to rename it to htaccess.bak and then check if you still face the issue.

    If you still face any issue please open a support ticket with us we will check it.

    As the .htaccess file only contains comments, I severaly doubt that it is causing the issue. Check your Apache error log on the server for more information on what the issue is. .htaccess is also recursive so check within any of the directories above it for problematic .htaccess files.

Viewing 3 replies - 1 through 3 (of 3 total)

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