ThemifyUltra

  • Resolved mjacks47

    (@mjacks47)


    7 years, 3 months ago

    Hi Patrick
    I used Passster to password protect my Probus Club’s monthly newsletters. The page looks great and works exactly as I wanted. The problem is Passster causes a problem with the theme, Themify Ultra that I used to design my website. When I go into the back end the Customise feature will not load. Any ideas as to how I overcome this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • themifyme

    (@themifyme)

    7 years, 3 months ago

    @mjacks47 Make sure you are using the latest Themify Ultra version. Try to disable all other plugins and check Customizer. If it works, then try to activate only Passster plugin to see if it is related to this plugin.

    Thread Starter mjacks47

    (@mjacks47)

    7 years, 3 months ago

    I am using Themify Ultra v2.2.6. I deactivated all plugins on my site. Customize works. When I activate the Passter plugin then Customize does not work. When I go to Customize all I see is Widgets and a blank screen.

    patrickposner

    (@patrickposner)

    7 years, 2 months ago

    Hey @mjacks47,

    can you provide me a copy of the theme?
    Send the zip file to [email protected] and I will take a look if I can fix the problem.

    Best regards,
    Patrick

    patrickposner

    (@patrickposner)

    7 years, 2 months ago

    Hey @mjacks47,

    this was fixed now in 3.2.0.5.

    Best regards,
    Patrick

    Thread Starter mjacks47

    (@mjacks47)

    7 years, 2 months ago

    Hi Patrick
    Thank you so much. Works well now. I really appreciate your effort.
    Regards Maureen

Viewing 5 replies - 1 through 5 (of 5 total)

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