• Resolved sym3088

    (@sym3088)


    The original code table column has been fixed after the plugin was updated
    But there is another problem.
    01. Cannot receive the subscription confirmation letter.
    02. Enter the mail that is already in the subscriber list and click
    Will not display already subscribed or repeated subscriptions, please go to the mailbox to check other words
    Instead, it keeps showing how long it takes to continue to subscribe
    Or words such as successful subscription.

    You can use the URL
    https://www.huntluv.com/free_e_book
    Enter the mailbox test that has been subscribed to the list in the background
    [email protected]

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Are you using MailPoet to create the subscription form?

    > 01. Cannot receive the subscription confirmation letter.

    I can’t seem to be able to locate your account from the domain you provided. Are you able to receive other emails such as newsletter etc?

    Can you please send us the following information:

    – A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots.
    – Copy and paste the information from MailPoet > Help > System Info.

    > 02. Enter the mail that is already in the subscriber list and click
    Will not display already subscribed or repeated subscriptions, please go to the mailbox to check other words
    Instead, it keeps showing how long it takes to continue to subscribe
    Or words such as successful subscription.

    I can confirm this also happens on my end as well. However, this is the expected behavior, more context here: https://kb.mailpoet.com/article/201-you-are-already-subscribed-to-this-form

    • This reply was modified 4 years, 5 months ago by Thu P. a11n.

    Hi there @sym3088,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘There is a problem with the subscription function’ is closed to new replies.