THIS FORUM IS CLOSED
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We have delisted Akeeba Backup from the WordPress Plugins Directory in 2015. As a result we no longer offer free of charge support through this forum in the WordPress directory.
To get the latest version of the plugin please go to https://www.akeeba.com/download.html
You can read the documentation free of charge at https://www.akeeba.com/documentation/akeeba-solo.html.
The documentation has troubleshooting information:
If you want to receive support from the developers you can purchase a subscription. The subscription gives you access to our support ticket system and the premium Akeeba Backup Professional version with additional features.
If you have found a bug —meaning that it’s reproducible across different sites and hosting companies— you can use our Contact Us page to let us know. Kindly note that if we determine that your report is not a bug but a generic support request we might not be able to reply to you, depending on time availability (supporting paying clients, addressing real bugs, and maintaining the software take priority).
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