Hi wairoanz,
Sorry to hear about it. If our plugin can return rates, I am assuming maybe something is not correctly set up on the GoSweetSpot Shipping Options App. eg. delivery zone and pricing criteria.
Please find the documentation here, if still have any trouble, please contact us at [email protected].
Hi Hank,
Everything is set up perfectly on our end. Rowan, at GoSweetSpot, has acknowledged the flaw, which is probably on the GoSweetSpot side as your plugin seems to be returning all the necessary data via the API call. I hope the GoSweetSpot team can get it sorted out so that we can provide precise shipping costs to customers on the Woocommerce frontend as soon as possible Thanks.
GoSweetSpot have updated the code to allow for shipping rates to conform with product dimensions listed in the WooCommerce backend. Thank you.
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This reply was modified 2 years, 9 months ago by
wairoanz.
Hi, wairoanz
Good to hear it’s working for you now. 🙂 Thanks.