This Plugin not work with GoDaddy Host!

  • Resolved Ali

    (@ali1024)


    8 years, 2 months ago

    Hello,
    Please make this plugin work with Godaddy Hosting.

    Same site with the same settings it is working fine with other hosting 1&1

    But when I transfer this site to GD hosting The plugin not work:
    SMTP ERROR: Failed to connect to server: Connection refused (111)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    SMTP Host: smtp.yandex.com
    Type of Encryption: SSL
    SMTP Port: 465
    SMTP Authentication: Yes

Viewing 8 replies - 1 through 8 (of 8 total)
  • mbrsolution

    (@mbrsolution)

    8 years, 2 months ago

    Hi, please read the following support thread. They had a similar problem as you are having.

    Let me know if this helps you.

    Kind regards

    Thread Starter Ali

    (@ali1024)

    8 years, 2 months ago

    I can’t find any useful thing in your link you provide!

    Thread Starter Ali

    (@ali1024)

    8 years, 2 months ago

    Look Here and share it for everyone, if you using Shared Hosting with GoDaddy your plugin and other SMTP plugins Impossible to work ever!

    https://www.godaddy.com/community/Managing-Web-Hosting/SMTP-Connect-issue-on-server-open-port-465-to-be-connectivity-on/td-p/52859

    • This reply was modified 8 years, 2 months ago by Ali.
    • This reply was modified 8 years, 2 months ago by Ali.
    Alexander C.

    (@alexanderfoxc)

    8 years, 2 months ago

    Hi and thank you for your info.

    Looks like its not plugin’s issue as it can’t change GoDaddy’s policy regarding SMTP servers.

    The link @mbrsolution provided has some useful info on this, specifically local GoDaddy’s SMTP server settings for shared hosting – https://ww.wp.xz.cn/support/topic/no-emails-using-godaddy/#post-10152848

    If that is not working for you, you should contact GoDaddy support for help.

    Thread Starter Ali

    (@ali1024)

    8 years, 2 months ago

    @alexanderfoxc Thank you for reply.

    Yes, It is not Plugin Issue and I’m so satisfied with this plugin I havd Server with 1&1 and I’m using this plugin always it’s perfect.

    The Problem %100 with GoDaddy!

    Best Regards.

    Alexander C.

    (@alexanderfoxc)

    8 years, 2 months ago

    Thank you.

    Can you try the settings provided in link in my previous message? If those will work for you, we will add this information regarding GoDaddy’s shared hosting SMTP to plugin’s documentation.

    Thread Starter Ali

    (@ali1024)

    8 years, 2 months ago

    With these settings no problem:

    SMTP Host – localhost
    Encryption – None
    SMTP Port – 5
    Authentication – Yes
    then cpanel email and password

    But I don’t want to use Godaddy Email! When I used the contact form the form came to me after 15 Minutes ! Yes this Godaddy!

    bsweaney

    (@bsweaney)

    8 years, 2 months ago

    GoDaddy employee on a personal account here.

    The SMTP port should be 25, and authentication isn’t required.

    If you don’t want to use GoDaddy email because of queue time or deliverability, you will have to use a provider that supports port 80, or an API. Something like sendgrid.com or mailgun.com.

    GoDaddy won’t change policy about the standard mail ports on shared hosting, they’ve made the decision to be proactive about the types of abuse that can happen if those ports are open.

    • This reply was modified 8 years, 2 months ago by bsweaney. Reason: turned on notification
Viewing 8 replies - 1 through 8 (of 8 total)

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