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Hi @tiotrom

Thank you for using Feedzy!

Can you share some specific steps for the issue you encounter? I tried importing some of the feeds you listed, and it works as expected – https://vertis.d.pr/i/dsBg2v; https://vertis.d.pr/i/qdPqUy.

Any detail might be useful to investigate the problem.

• This reply was modified 2 years, 3 months ago by AndreeaR.

Hey @tiotrom,

Thank you for providing the video.

Unfortunately, I was not able to replicate this issue. The import works as expected for this feed source: https://www.videoneat.com/feed.

Can you kindly confirm is you are using the latest version of Feedzy?

Best regards,

Andreea

Hello @tiotrom,

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

We will update you via email once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

If you have any additional questions or concerns, please feel free to open another ticket. Again, we apologize for the inconvenience and thank you for your patience.