Thrive Leads

  • Resolved alicecr

    (@alicecr)


    5 years, 9 months ago

    Hi! I can’t get a pop-up made with Thrive Leads to show. I have excluded all plugin css js files from minification, combination and deffering. When cache is off the pop-up loads. What else should I try?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    I have excluded all plugin css js files from minification, combination and deferring

    could you please try reset to default setting ?

    Best regards,

    Thread Starter alicecr

    (@alicecr)

    5 years, 9 months ago

    I’m not sure I understand. Should I remove all exclusions from Page Optimization/Tuning? This is how I started and the pop-up was not loading.

    If I go to ToolBox/Debug All Settings/Disable All Features the pop-up loads.

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    No , I mean go to Toolbox -> export/import , export your current setting, then click “reset to default” , purge all , and check again

    Best regards,

    Thread Starter alicecr

    (@alicecr)

    5 years, 9 months ago

    Thank you for assistance.
    Will I lose image optimisation data if I reset to default?

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 9 months ago

    Hi,

    No , reset won’t cause you lost image opt

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)

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