Thumbnail Generation Alert

  • Resolved svuksha

    (@svuksha)


    4 years, 2 months ago

    Thumbnail Generation Alert is showing on Gallery page. After running Thumbnail Generation Test I have:

    Thumbnail generation test failed!object(WP_Error)#2477 (3) { ["errors"]=> array(1) { ["error_loading_image"]=> array(1) { [0]=> string(25) "File doesn’t exist?" } } ["error_data"]=> array(0) { } ["additional_data":protected]=> array(0) { } } array(2) { ["ext"]=> string(3) "png" ["type"]=> string(9) "image/png" }

    This is System info:

    FooGallery version : 2.1.34
    WordPress version : 5.9.2
    Activated Theme : Brass Animals
    WordPress URL : http://brassanimals.flywheelsites.com
    PHP version : 7.4.28
    Thumb Engine : default
    PHP GD : Loaded (V2)
    PHP Imagick : Loaded
    WP Image Editor : FooGallery_Thumb_Image_Editor_Imagick
    Thumbnail Generation Test : http://brassanimals.flywheelsites.com/wp-content/plugins/foogallery-premium/assets/logo.png
    HTTPS Thumb Mismatch : None
    Available Image Editors : Array
    (
    [0] => FooGallery_Thumb_Image_Editor_Imagick
    [1] => FooGallery_Thumb_Image_Editor_GD
    )

    PHP Open SSL : Loaded
    PHP HTTP Wrapper : Found
    PHP HTTPS Wrapper : Found
    PHP Config[allow_url_fopen] : 1
    PHP Config[allow_url_include] :
    Extensions Active : Array
    (
    )

    Gallery Templates : Array
    (
    [0] => default
    [1] => image-viewer
    [2] => justified
    [3] => masonry
    [4] => simple_portfolio
    [5] => thumbnail
    [6] => polaroid_new
    [7] => foogridpro
    [8] => slider
    [9] => product_promo
    )

    Lightboxes : Array
    (
    [foogallery] => FooGallery PRO Lightbox
    [foobox] => FooBox
    )

    Settings : Array
    (
    [gallery_template] => slider
    [gallery_sorting] =>
    [default_gallery_settings] => 147
    [caption_title_source] => caption
    [caption_desc_source] => desc
    [thumb_engine] => default
    [thumb_jpeg_quality] => 90
    [default_crop_position] => center,center
    [thumb_resize_upscale_small_color] => rgb(0,0,0)
    [language_imageviewer_prev_text] => Prev
    [language_imageviewer_next_text] => Next
    [language_imageviewer_of_text] => of
    [language_images_count_none_text] => No images
    [language_images_count_single_text] => 1 image
    [language_images_count_plural_text] => %s images
    [enable_custom_ready] => on
    [override_thumb_test] => on
    [custom_js] =>
    [custom_css] =>
    [default_retina_support] => Array
    (
    [2x] => false
    [3x] => false
    [4x] => false
    )

    )

    Active Plugins : Array
    (
    [0] => advanced-custom-fields-pro/acf.php
    [1] => classic-editor/classic-editor.php
    [2] => contact-form-7/wp-contact-form-7.php
    [3] => custom-post-type-ui/custom-post-type-ui.php
    [4] => filter-everything-pro/filter-everything.php
    [5] => foobox-image-lightbox/foobox-free.php
    [6] => foogallery-premium/foogallery.php
    [7] => interactive-geo-maps/interactive-geo-maps.php
    [8] => intuitive-custom-post-order/intuitive-custom-post-order.php
    [9] => mp3-music-player-by-sonaar/sonaar-music.php
    [10] => page-generator/page-generator.php
    [11] => svg-support/svg-support.php
    )

    I try with clearing Gallery cash, to enable Force GD Library and Override Thumb Test, nothing helped. What else can I do to solve this problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    4 years, 2 months ago

    Hi @svuksha

    Sorry for the delayed response as we looked into this issue for you.

    First, from the warning message, looks like as the thumbnail generation test was being run, there was a file that was supposed to be accessed but the test could not do so, which is causing this error message to be thrown.

    As we were investigating why this was happening, we decided to have a look at the Thumbnail Generation Test URL (http://brassanimals.flywheelsites.com/wp-content/plugins/foogallery-premium/assets/logo.png) that’s part of the System Info and as we attempted to do so, a password protection wall was loaded instead as you can see from this image: https://prnt.sc/BQN2a2Q53U8l

    This quickly made us realize that this error is being thrown because of a permission issue. Basically, the file that the test wants to access cannot be accessed because of a permissions issue and the test, therefore, outputs the “File doesn’t exist?” error since it cannot access the file.

    Fortunately, this will not affect how FooGallery works and how the thumbnails are generated and so you can ignore the warning message.

    Kind regards,
    Elvis.

    • This reply was modified 4 years, 2 months ago by elviiso.
    Thread Starter svuksha

    (@svuksha)

    4 years, 2 months ago

    Hi Elvis,

    Thank you for your response. This is staging site and it is password protected. I hope this alert will disappear once we go live.

    Greetings.

Viewing 2 replies - 1 through 2 (of 2 total)

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