Thumbnails dissappear

  • Resolved wayneleech

    (@wayneleech)


    4 years, 10 months ago

    Hi there,

    I’ve just installed Foo gallery and an testing it out, however when I create a gallery and add some photos – after I publish or update the gallery all the photos in the gallery disappear and I it states:
    Your gallery is currently empty. Add items to see a preview.

    Any idea on how to resolve this? I’m running WP 5.8 with the MH magazine theme.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    4 years, 10 months ago

    Hi @wayneleech

    While on the backend where you create and edit the gallery, could you kindly open up the Developer Tools Console section and observe if there are any errors displayed?

    If there are errors displayed, kindly take a screenshot of the errors and share the screenshot with us so that we can analyze them as we continue to investigate this issue for you.

    Thanks in advance for doing so.

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    4 years, 10 months ago

    Hi @wayneleech

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 2 replies - 1 through 2 (of 2 total)

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