Hi,
We are sorry for the inconvenience.
This problem can be caused by the following two configurations on your website:
Permissions. The folder where the photos are uploaded to should have their permissions set to 777. Please use FTP connection to check this.
PHP GD2 Library. Please check if PHP GD2 library is enabled on your website. To check this, please follow the steps below.
1. Create a plain text file and add the following code to it.
<?php
if (extension_loaded('gd') && function_exists('gd_info')) {
echo "PHP GD library is installed on your web server";
}
else {
echo "PHP GD library is NOT installed on your web server";
}
?>
Save the file, with testgd.php as its title.
2. Upload it to the main directory of your website and access it via browser using its URL, e.g.:
http://www.yoursite.com/testgd.php
If the PHP GD2 library is not enabled on your web server, the output of the file will note so. In this case, please contact your hosting provider and ask them to activate it for your website.
Thank you! Have a nice day!
Hello
PHP GD2 is installed and enabled according to the script. “PHP GD library is installed on your web server”
I’ve updated the folder wp-content/uploads and wp-content/uploads/photo-gallery to reflect 777. Im still getting the error File loading failed :: Failed to create scaled versions: .original, , thumb
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This reply was modified 8 years, 1 month ago by
lesieli.
Hi,
We need to have a closer look at the described issue.
Please contact our support team using the following email address:[email protected]
Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks, have a nice day!
