Thumbnails Do Not Work

  • Resolved tcbisthewaytobe

    (@tcbisthewaytobe)


    7 years ago

    When you click on the thumbnails the new product image does not fill the large picture area it just sticks with the Featured Image.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author THRIVE – Web Design Gold Coast

    (@deanoakley)

    7 years ago

    There must be a javascript error on the page. Can you post a link?

    There may be a conflict with your theme. Please check if your theme has a built-in gallery and if you can disable it?

    Switch to the Twenty Nineteen theme to rule out any theme-specific problems. If it is a conflict with the theme please contact the theme developer for support. Our plugin can only disable the built-in Woo gallery.

    Failing that please try to disable other plugins. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thread Starter tcbisthewaytobe

    (@tcbisthewaytobe)

    7 years ago

    I have reactivated the plugin and am searching for what is causing the issue now. A link to a page with the issue can be found here:

    https://travisbunn.com/dev/beyondled/product/led-drivers

    Thread Starter tcbisthewaytobe

    (@tcbisthewaytobe)

    7 years ago

    As a side note I am using DIVI Theme-Builder.

    Thread Starter tcbisthewaytobe

    (@tcbisthewaytobe)

    7 years ago

    Ruled out DIVI by switching themes. Now checking plugins.

    Thread Starter tcbisthewaytobe

    (@tcbisthewaytobe)

    7 years ago

    Woooow. I found the issue. There was an “Advanced Woo Commerce Slider Gallery” plugin installed, but not activated. When I deleted the plugin everything works great. Thanks! Will leave a 5 star!

    Plugin Author THRIVE – Web Design Gold Coast

    (@deanoakley)

    7 years ago

    Glad you got it sorted.

Viewing 6 replies - 1 through 6 (of 6 total)

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