• Resolved neil40

    (@neil40)


    Hi

    I am using the latest version of the plugin (9.1.08.002), and today, I created a new album and 2 sub albums. I uploaded images to the sub albums, and the thumbnails are missing in these albums and also on my homepage that shows latest uploads.

    I checked in Edge, Chrome and then on my iPhone (Safari) to check if it was just a glitch on my PC, and all show the same symptoms. All previously created albums are showing thumbnails as expected.

    The only change of note that I’ve done, is to install (but not using as yet) a plugin called Visual Portfolio, Posts and Image Gallery – could this have caused an issue? I’ve deactivated it for now, but it made no difference to the problem described

    I’ve also just noticed that there is a warning on the settings page “Please note that plugin tablepress can cause wppa+ to function not properly if it is misconfigured.”
    I think this has updated recently – anything I should look out for here?

    • This topic was modified 1 month, 1 week ago by neil40.
    • This topic was modified 1 month, 1 week ago by neil40.
    • This topic was modified 1 month, 1 week ago by neil40. Reason: spell correction
    • This topic was modified 1 month, 1 week ago by neil40. Reason: Added Tablepress info

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    It is a rights issue, the new thumbnails cause a 403 http error (forbidden)
    Check all your security plugins, and possibly all your .htaccess files.
    Be aware of the fact that de-activating security plugins mostly do not automatically remove .htaccess files
    Older thumbnails from the same subfolder https://.../wp-content/uploads/wppa/thumbs/ are still visible.

    If you find the cause, please communicate it because there are more users with this prolem.

    Thread Starter neil40

    (@neil40)

    Ah thanks. Curious! I looked in that folder and the new ones had 0600 permission and older ones have 0644 or 0755

    I have changed all the new ones to 0644 manually and it resolved the issue. I will need to check with the provider why this might have happened.

    On another note, the latest album I added, I ‘dragged’ the 2 sub-albums to preferred order, but when viewing on the site, they are in the wrong order!
    I’ve tried dragging to a different order and back again, but no change

    • This reply was modified 1 month, 1 week ago by neil40. Reason: typo
    • This reply was modified 1 month, 1 week ago by neil40.
    Thread Starter neil40

    (@neil40)

    As a follow up, given that the previous thread received an identical response to this issue, could it be an update to this plugin causing the issue?

    I am with Bluehosts (formerly JustHosts) – if the other person is with another host, it would be a big coincidence?

    Security plugin
    Akismet antispam, last updated 12/11/2025, that is all, so doubtful that’s interfered?

    WPPA updated on 2/3/2026 which was after the previous upload of images on Feb 10th where the thumbs were fine (filed with 0644 permission) and before this issue occurred (thumbs filed with 0600)

    As I say, also the ordering of 2 sub albums via dragging hasn’t worked since the update also.

    • This reply was modified 1 month, 1 week ago by neil40.
    • This reply was modified 1 month, 1 week ago by neil40.
    Thread Starter neil40

    (@neil40)

    I’ve no idea how if this affects anything, but here’s the contents of .htaccess in the public_html root folder

    #Use PHP7.1 as default
    #AddHandler application/x-httpd-ea-php71 .php
    #Use PHP7.1
    <IfModule mime_handler>
    AddType application/x-httpd-ea-php71 .php .php7 .phtml
    </IfModule>
    #BEGIN WordPress
    #The directives (lines) between "BEGIN WordPress" and "END WordPress" are
    #dynamically generated, and should only be modified via WordPress filters.
    #Any changes to the directives between these markers will be overwritten.
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
    RewriteBase /
    RewriteRule ^index.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    #php -- BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php80” package as the default “PHP” programming language.
    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php80___lsphp .php .php8 .phtml
    </IfModule>
    #php -- END cPanel-generated handler, do not edit

    And the contents of the .htaccess file in the root of the website

    #Use PHP7.1
    <IfModule mime_module>
    #AddType application/x-httpd-ea-php71 .php .php7 .phtml
    </IfModule

    # BEGIN generated php handler, do not edit
    AddHandler application/x-httpd-ea-php83___lsphp .php
    #END generated php handler, do not edit

    Thread Starter neil40

    (@neil40)

    Just an update as I have been following the parallel thread from dorfdimpaler with similar issues

    My thumbs had been set at 0644 for some time now, until they got changed to 0600 as reported above.

    I installed the 9.1.09.005 update last night, created a new folder and uploaded some images.

    I then checked the thumbs, which were showing, and in the file viewer I see they are now being set as 0755 again.

    I saw in the changelog that there was a ‘Extended filesystem rights check/corrects’

    In 9.1.08 there was a ‘Security fix’ – did this cause the issue we both had perhaps?

    The latest update also seems to have fixed my dragged album order issue too.

    Many thanks as always

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    The security issue had to do with improper sanitization of args in an ajax call, and would be very difficult to take advantage of; you must be a very experienced hacker to cause any danger; so the answer is no.

    The drag-drop issue: i could never reproduce and i did not create a fix for it. I suspect some kind of caching on your site.

    The ‘Extended filesystem rights check/corrects’ does the following: Upon saving a picture file, its rights will be set to 0644 and the dir where the file is in will be set to 0755, and its dir etc up to …/wp-content/uploads will all be set to 0755 if needed

    Thread Starter neil40

    (@neil40)

    Thanks for the update

Viewing 7 replies - 1 through 7 (of 7 total)

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