• Resolved charmartar

    (@charmartar)


    Hello! I am having a strange issue with some of my envira lite galleries. The thumbnails are either teeny tiny or not loading at all. But if I click on the tiny thumbnails, the galleries still pop up as usual.

    A good example of both working and broken thumbnails can be found in this post: http://www.nihon-naut.com/2017/01/08/seoul-searching/

    I made all the galleries on the same day and they all have the same settings (default).

    Additionally, if I change the config for number of gallery columns to anything other than Automatic, the images stack on top of each other and the text.

    Please help me fix this.

    • This topic was modified 9 years, 2 months ago by charmartar.
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  • Hi @charmartar 🙂

    I apologize you are having trouble, I’m actually seeing the gallery images being wrapped in a code tag:

    http://cloud.supportally.com/3r1T3R3J1p0e

    Can you please edit your page, click on the Text tab and make sure only your gallery shortcode shows (and remove the code tags).

    Please let me know if that resolves the issue. If it doesn’t, could you please go to our contact form and click the ‘Basic Question‘?

    Thanks

    Thread Starter charmartar

    (@charmartar)

    Problem solved! Thanks bunches, Akyusa!

    • This reply was modified 9 years, 2 months ago by charmartar.

    Happy to hear it! 🙂

    If you need anything else, please let me know! We’re always here and happy to help!

    Thanks and have a great week!

Viewing 3 replies - 1 through 3 (of 3 total)

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