Ticker doesn’t work.

  • Resolved 82margaux

    (@82margaux)


    1 year ago

    Hi

    I’ve set up a T4B news ticker.
    I’ve written custom text and pasted the shortcode on my website.
    But the ticker isn’t showing up.
    I only see the bulleted text.
    WordPress version is 6.8.1.
    Theme is Twenty Twinty-Four.
    Perl version is 5.32.1.
    PHP version is 8.3.8.
    What can I do?
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Iftekhar Alam

    (@ikialam)

    1 year ago

    Hi,

    Thank you for reporting the issue with the T4B News Ticker displaying as bulleted text. Version 1.4.1 fixes the ticker not initializing in block themes like Twenty Twenty-Four and Twenty Twenty-Five, ensuring smooth animation. Please update to 1.4.1 and verify again.

    Steps to Confirm:

    • Update via Plugins > Installed Plugins.
    • Check that the ticker animates without bulleted text.
    • If issues remain, share the shortcode’s location, or a screenshot.

    Best regards,
    Iftekhar Alam

    • This reply was modified 1 year ago by Iftekhar Alam. Reason: missing word
    Thread Starter 82margaux

    (@82margaux)

    1 year ago

    Dear Alam.

    This issue has been resolved in version 1.4.1.
    It took a few days of trial and error, but thanks to your help I finally solved it.
    Thank you for your quick response.

    • This reply was modified 1 year ago by 82margaux.
Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Ticker doesn’t work.’ is closed to new replies.

  • 3 replies
  • 2 participants
  • Last reply from: 82margaux
  • Last activity: 1 year ago
  • Status: resolved