UPDATE — [ticket event=‘xxxx’] doesn’t work

  • Resolved engral

    (@engral)


    1 year, 6 months ago

    Hello everyone,


    I am setting up the ticketing for our upcoming concerts. So far, everything has worked perfectly. No problem for the concerts last June, for example.
    But, today, it is impossible to display the ticket purchase form.

    I created a page, by hand, to check: nothing is displayed.
    The shortcode [ticket event=’1346′] does not display anything.
    When I replace with [quick-cart], the Quick cart is displayed, but I would especially like to be able to display the purchase form.

    Thank you for your help.

    Update
    When I allow ticket sales on a “page”, the form displays perfectly.
    https://ensemblevocaldebrive.fr/noel-a-salzbourg/
    It’s on the event page that it doesn’t display!
    https://ensemblevocaldebrive.fr/my-calendar/?mc_id=15

    Update 2
    It seems to work, provided that you enable “pages” in the My-tickets settings “Allow ticket sales for this type of content”.
    I don’t remember changing this setting since the last concerts…

    • This topic was modified 1 year, 6 months ago by engral.
    • This topic was modified 1 year, 6 months ago by engral.
    • This topic was modified 1 year, 6 months ago by engral.
Viewing 1 replies (of 1 total)
  • Plugin Author Joe Dolson

    (@joedolson)

    1 year, 5 months ago

    This appears to be mostly an effect of my adding an option that prevents tickets from displaying in the main calendar views by default (because rendering 100 ticket forms was poor performance and usually not needed), in combination with your site not using pretty permalinks for events, which means that the singular pages aren’t event pages; they’re just part of the main calendar view.

    As such, it’s not something I’m going to change back – the performance hit is too much – and since you’ve found a solution that works for you, I’m going to consider this closed. Thanks!

Viewing 1 replies (of 1 total)

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