Hi – unfortunately, there’s no way to hide those ids right now. I’ll add it to the wish-list.
Hi:
We added that option for you for the next version. If you wanted to try it out now, here’s a link to the release candidate.
https://awesome-support-public-files.s3.amazonaws.com/awesome-support-V5-2-0-RC09.zip
The option will be under the TICKETS->SETTINGS->GENERAL tab in the FRONT END section.
Thanks.
Thread Starter
Anonymous User 16052280
(@anonymized-16052280)
This is really professional support, thank you for the prompt update. A 5 star review from me.
Is there a change log available for this updated version or the new function described above is the only change?
Cheers,
Andrei
Hi:
Here’s a link to the article that discusses what’s in there (or will be in there): https://getawesomesupport.com/coming-soon-in-awesome-support-5-2-0/
Thread Starter
Anonymous User 16052280
(@anonymized-16052280)
Thank you !
A fast feedback after playing around with this updated version.
A checkbox doesn’t seem to be working:
“Show Extended Date In Replies – Hovering over replies can show a short date or a full date-time stamp. Turn this on to show the full date-time stamp as well as a human-readable number indicating the age of the reply.”
This checkbox is unchecked but the hover is still working.
Hi:
A date should still show on the hover but it should be a short date string, not a long one.
Thanks.
