Ticket Template Default

  • Resolved shapeshiftentertainment

    (@shapeshiftentertainment)


    1 month ago

    I’ve been asking for this feature for years…. When an event is created, a default ticket is not automatically selected. So this means customers will not receive tickets until you edit an event from the WP-admin area and select a ticket template. If I have 30 events submitted in a day, I have to manually edit 30 events that day or else I will get hundreds of support emails or phone calls from people who did not receive tickets as well as event creators that are not happy about this happening for every event they submit. If this doesn’t get fixed, I’m moving on. It is not an event ticketing plugin if people don’t get tickets.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support epsupport1

    (@epsupport1)

    3 weeks, 6 days ago

    Hi @shapeshiftentertainment,

    We understand your concern and sincerely appreciate your valuable feedback.

    Our team recognizes the requirement for automated default ticket assignment upon event creation.
    This enhancement has been prioritized on our roadmap, and we are actively working to include this feature in an upcoming extension release.

    If you have any further questions, please let us know – we’re here to help!

    Plugin Support epsupport1

    (@epsupport1)

    2 weeks, 1 day ago

    Hi @shapeshiftentertainment,

    The extension update, including the requested feature, has now been successfully deployed. Please update to the latest version of the relevant extension to apply the changes.

    Thank you for your patience, understanding, and continued support.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.