Hi,
If you are able to create new tickets, please open a new one regarding this issue so we can assist you properly. Alternatively, you may submit an inquiry through our contact form by providing your account email address – form
Thanks!
Thread Starter
Ho
(@general_b)
Well I just renewed and tickets appeared. Can you kindly also look into my critical error ticket.
Hi,
We couldn’t identify your account. Please share your account name or ticket ID. Please note that, paid addon support can’t be provided here. So you have to contact us via our website.
Thanks!