TIckets not displaying

  • Resolved keithsb

    (@keithsb)


    4 years, 2 months ago

    After trying to resolve the issue of tickets not being sent out via email. (its a bug now looking at the forums that are being looked into) I reactivated my plugins and now none of my events has the ability to show tickets. If I add a new ticket with events tickets pro the tickets section no longer exists and the website displays sold out where it displays the tickets..

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WilloftheD

    (@abzlevelup)

    4 years, 2 months ago

    Hello @keithsb,

    Thanks for reaching out to us. Sorry to hear that you are having this issue here. For us to help you better, please open a Support Ticket on our Help Desk — since you are a pro user. Would also be great if you could share your System Information and provide us a screenshot on that ticket as well.

    One of my colleague will be with you shortly. We look forward to helping you out with this one.

    Best,
    Abz

    Plugin Support WilloftheD

    (@abzlevelup)

    4 years, 1 month ago

    Hi @keithsb,

    Since we haven’t heard from you in a while on this topic we will assume that the problem was fixed or is no longer applicable and with that I will mark this as resolved.

    If that is not the case, please let me know and I will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the problem if you prefer.

    Best Regards,
    Abz

Viewing 2 replies - 1 through 2 (of 2 total)

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