Time slots not saving

  • Resolved michelemeek

    (@michelemeek)


    9 years, 3 months ago

    I am trying out this plugin for a client – so far it looks like it has a lot of potential! I created columns for each day of the week, and then I went to create an event. I added in all the “time slots” for that event but then when I hit to update/save the event, all the time slots disappear. I’ve tried several times but they always disappear and there is no error message. I also noticed that when I add a time slot, it shows up in the list above but without anything under the “Actions” (where I would presume there would be buttons like edit or delete).

    I doubt there are plugin conflicts, since we only have installed Jetpack and Gravity Forms.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor motopress

    (@motopress)

    9 years, 3 months ago

    Hi,
    Yes, were are currently working with your in a ticket. Please provide a reply to our last message. Thank you.

    Little Package

    (@littlepackage)

    9 years, 2 months ago

    Same issue. Current versions of WP and Timetable. I have re-loaded the plugin from a fresh download just to be sure. I’m running a number of plugins, but no other issues. Logging on; debug log is blank. Did you find any particular solution you can share?

    Thread Starter michelemeek

    (@michelemeek)

    9 years, 2 months ago

    From what I’ve read, MotoPress may have copied their plugin from another existing plugin called “Timetable Responsive Schedule For WordPress”. I’m using that now instead, and it works perfectly. You can find the other plugin at https://codecanyon.net/item/timetable-responsive-schedule-for-wordpress/7010836?ref=QuanticaLabs

    Plugin Contributor motopress

    (@motopress)

    9 years, 2 months ago

    Hello @littlepackage and @michelemeek
    We did not copy any plugin and plugin reviewers proved that fact. Unfortunately we did not manage to replicate the issue on our side and none of you provided access to your WordPress installation to test it. [removed by moderator]

    • This reply was modified 9 years, 2 months ago by James Huff.
    Thread Starter michelemeek

    (@michelemeek)

    9 years, 2 months ago

    I actually did give you a WP login for the site to see if you could troubleshoot the issue, but the suggestion came back to try a reinstall, which didn’t work.

    Little Package

    (@littlepackage)

    9 years, 2 months ago

    @motopress A confrontational reply that has nothing to do with our question, and soliciting our WordPress logins on the forum… I’ve deactivated and deleted your plugin.

    Moderator James Huff

    (@macmanx)

    9 years, 2 months ago

    @motopress I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums. Don’t repeat that again here.

    http://codex.ww.wp.xz.cn/Forum_Welcome#The_Bad_Stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Plugin Contributor motopress

    (@motopress)

    9 years, 2 months ago

    Hello,
    I’m sorry but I wrote ’email us your details’ but not ‘share your details at this forum’. You can do that at our website sending a private email http://www.getmotopress.com/contacts/
    Thank you for understanding.

    Moderator James Huff

    (@macmanx)

    9 years, 2 months ago

    I’m sorry but I wrote ’email us your details’ but not ‘share your details at this forum’.

    That’s still what I was referring to, “Forum members, including plugin and theme authors, should never ask for admin or FTP access to a server, MySQL, or WordPress installation.”

    from https://codex.ww.wp.xz.cn/Forum_Welcome#The_Bad_Stuff

    What you do through your own external support system, after the user contacts you there, is your own business.

    As for the forums here, asking them to contact you elsewhere, as an official plugin developer or support representative, is allowed. Asking them to contact your *with* their login/access details upfront is not.

    • This reply was modified 9 years, 2 months ago by James Huff.
    Plugin Contributor motopress

    (@motopress)

    9 years, 1 month ago

    Thank you for clarification

Viewing 10 replies - 1 through 10 (of 10 total)

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