Hi Jaye.tan,
I haven’t seen this issue before. The single announcement template is using a custom template I’ve bundled with the plugin.
How has the single-custom_name.php file been included? Is this something you did or something that was bundled with the theme? What theme are you currently using?
Have you tried activating the plugin, and refreshing the permalinks? It may be as simple as heading into the permalinks page and hitting ‘save’ again.
Thanks,
Evan
Hi There Sir Evan,
I actually did what you recommended but the result is the same.. I added the single-custom_name.php and I’m making a child theme of Genesis framework.
Thanks for quick reply,
Jaye
Hi Jaye,
Do you have a template tag at the top of that file? Or is the file single-portfolio.php, or some other custom name that gets referenced by the cpt name?
I’ll try and replicate the issue on my end and see if I can get it resolved.
Thanks,
Evan
Hi,
This is the filename single-core_service.php and this is the part of the code.
<?php
$pagename = $wp_query->queried_object->post_name;
get_header();
if($pagename == “financing”){
function esd_loop() {
get_template_part( ‘lib/views/financing’ );
}
remove_action( ‘genesis_loop’, ‘genesis_do_loop’ );
add_action( ‘genesis_loop’, ‘esd_loop’ );
genesis();
}
it’s else if until the buttom.
Thanks!
I did create a single-custom_name.php file, and I don’t seem to be getting a 404.
If you can email me a copy of the theme your working on , I’d be willing to take a look at what’s going on in there. It may be something small, or something larger at hand, but without being able to replicate it on my end I’ll have a hard time resolving it for you.
You can email me through the contact form on my site and we can take it form there.
Thanks,
Evan
You’re not trying to display the timeline on the “financing” page are you?
Evan
Hi Sir Evan,
Actually no, the single-core_service.php is loading the main three pages of the sites and the timeline supposed to be on the about us page. it works perfectly on the about us page when I activate it but it breaks my three pages (financing, leasing and insurance)
Thanks,
-Jaye
I can’t seem to replicate this issue. If you want to email me we can work on the issue via email. I’ll need temporary access to the site though, to see the issue first hand. If you need this resolved immediately I would consider purchasing a support license. If you do I will look into and resolve the issue for you today.
You can contact me via the contact form on my site at http://www.Evan-Herman.com/contact
Thanks
Evan
