Timeout Error on certain posts

  • Resolved bobbyrobino

    (@bobbyrobino)


    5 years, 6 months ago

    Hello, after updating 15.1.1 I got timeout errors on certain pages when Yoast is enabled. When Yoast is disabled, these frontend pages works perfectly.

    I upgraded to 15.2, but nothing changed.

    I then tried the solution recommended from your staff in other tickets:
    –> Yoast Helper Plugin –> Reset Reset indexables tables & migrations button –> Speed up my Site button, but I got this message: “Oops, something has gone wrong and we couldn’t complete the optimization of your SEO data. Please click the button again to re-start the process.”

    Today I tried again to update to the newest 15.2.1 version, but again no results.

    Everything is in place: WordPress and all plugins are updated to the latest version and the issue. My host is Siteground. I also tried the default theme, but again no results. The problem only and always desappear disabling yoast plugin.

    This is very frustrating.

    Can you please help me with an effective solution?

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  • devnihil

    (@devnihil)

    5 years, 6 months ago

    @bobbyrobino We certainly understand your frustration in this, but unfortunately in order for us to be able to open a bug report and have our developers correct an issue, it has to be able to be replicated by us. We don’t doubt that the issue exists, we just have to be able to be able to recreate it. That is the reason why if we’re not able to replicate an issue we have reported in the forum we encourage a user to get premium support, as within that support channel we can actually log into the site where the issue is occurring to gather more information about the issue and what might be specific to the environment so that the issue can be replicated. Unfortunately, this just isn’t something we can do within the forums.

    devnihil

    (@devnihil)

    5 years, 6 months ago

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

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