Timer not working correctly on Android devices

  • Resolved lordbond

    (@lordbond)


    4 months, 2 weeks ago

    On Android devices this timer does not display correctly. When it shows all of the stuff is justified to the left instead of center. Eventually the Android device will display properly but once the timer expires it doesn’t update with the correct message that the timer is expired and everything is justified to the left.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    4 months, 2 weeks ago

    Hi,

    This looks like it could be a caching issue. If you’re using a caching plugin, clearing the cache may help. If not, try re-saving the campaign settings and see if the issue persists.

    Let me know if that doesn’t work.

    Thread Starter lordbond

    (@lordbond)

    4 months, 2 weeks ago

    I did have a cache program running on the website. I have disabled it and will test. Funny thing is it only didn’t work on Android devices, Apple and PC worked fine. Not sure how a cache program could effect only one platform.

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    4 months, 2 weeks ago

    HurryTimer doesn’t have platform-specific behavior. If the problem continues after disabling the cache, please share:

    • A screenshot from an Android device
    • A screenshot of the campaign Schedule settings

    You can also reach out via our support email support[at]hurrytimer.com if you’d like us to look into this more closely, as that will allow faster investigation.

    Thread Starter lordbond

    (@lordbond)

    4 months, 2 weeks ago

    After disabling WPSuper cache the problem went away

Viewing 4 replies - 1 through 4 (of 4 total)

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