Timeslot bug

  • Resolved rocyliu

    (@rocyliu)


    7 years, 9 months ago

    Hi,

    We’ve installed this premium plugin for a client months ago. She is getting bookings with wrong time recently and her clients have complained about the time slot mess up a lot to her. I checked our settings for the system, can’t find the issue.

    If you can get back to me by email, I can share some screenshots of the issue which makes more sense.

    Thanks a lot.

    Rocy

    Email: [email protected]

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    7 years, 9 months ago

    Hello.
    1) For future. Please note, this support forum is only about support of Booking Calendar Free version. Relative paid versions please contact here https://wpbookingcalendar.com/support/ or directly by email support @ wpbookingcalendar.com

    2) Relative your issue.
    You have mistake in your timeslots configuration at the Booking > Settings > Form page.

    The timesltots values support times only in 24 hour format.

    Currently you are having configuration like this:

    <p>Select Time Slot*:<br />[select* rangetime multiple "10:00 AM - 11:00 AM@@10:00 - 11:00" "11:30 AM - 12:30 PM (Exclude Fri)@@11:30 AM - 12:30 PM" "06:00 PM - 07:00 PM (Exclude Fri)@@06:00 - 07:00" "07:30 PM - 08:30 PM (Exclude Fri)@@07:30 PM - 08:30 PM"]</p>

    But you need to have it like this:

    <p>Select Time Slot*:<br />[select* rangetime multiple "10:00 AM - 11:00 AM@@10:00 - 11:00" "11:30 AM - 12:30 PM (Exclude Fri)@@11:30- 12:30" "06:00 PM - 07:00 PM (Exclude Fri)@@18:00 - 19:00" "07:30 PM - 08:30 PM (Exclude Fri)@@19:30 - 20:30"]</p>

    Kind Regards.

Viewing 1 replies (of 1 total)

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