• Resolved roshankhan

    (@roshankhan)


    Hi Support,

    I am using this plugin on my website and selected America/Los Angeles time zone. I saw the timing is not showing properly. Availability is not showing properly on the calendar.
    I have selected UTC-7 timezone in WordPress Dashboard general setting.
    I am using the latest plugin version.

    Please See video URL for explanation-
    https://drive.google.com/file/d/1wCiQHbFJcXrKgAgpm3mxD4wdpiawuMo7/view

    Thanks!
    Roshan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    @roshankhan

    That’s certainly strange, as far as I can tell all of your settings look fine.

    Could you try disabling the availability caching – go to SSA Settings > scroll all the way to the bottom and click on Developer Settings > Toggle on the Disable availability caching setting.

    Does that help? If it doesn’t, could you reach out to our support team here [email protected], this is a weird issue that we’d like to further look into

    Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    We’re closing this due to inactivity, please contact us at [email protected] if you’re experiencing a similar issue.

    Thread Starter roshankhan

    (@roshankhan)

    Hi Support,

    I have checked with disabled availability caching option but not resolved the issue.
    The same issue getting. Please check and fix the issue.

    Please check and reply fast!

    Thanks!
    Roshan

    Plugin Author NSquared

    (@croixhaug)

    Hi @roshankhan can you try submitting your question through the plugin itself under the Support tab? Please check the option to submit your settings as well so we can take a closer look at what the issue might be.

    I’m signing off for the night, but someone will be back on in the morning and we’ll look into what the issue might be. We’ll be sure you get a response tomorrow

    Thanks,
    Nathan

Viewing 4 replies - 1 through 4 (of 4 total)

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