tinyMCE forms error message

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  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    12 months ago

    Hi @glebovitz –

    It looks like there is an issue on your site where your site loads at its main domain, but it is trying load assets from a staging URL (https://frv.sys.mybluehost.me). I suspect that it is causing issues where scripts aren’t always loading properly.

    As a next step, I’d recommend reaching out to Bluehost to have them help configure your site so that all content is being fetched from your primary domain. You can reach them at:

    https://www.bluehost.com/contact

    After that, let us know if you still have issues.

    BluehostSupport

    (@bluehostsupport)

    12 months ago

    Hi @glebovitz,

    Thanks for sharing those details. You’re absolutely right to flag the mismatch between the primary domain and the staging subdomain.

    This usually happens when a site is cloned from staging to live but some internal references (like asset URLs) still point to the staging environment. That can confuse browsers and break plugin functionality like Jetpack Forms or WooCommerce product features, especially when scripts fail to load as expected.

    To get this cleaned up, you’ll want to do a search and replace in the database to update any leftover references from frv.sys.mybluehost.me to kd1mu-radio.com. If you’re using Bluehost’s hosting tools, our support team can walk you through that safely.

    You can reach us directly here: https://www.bluehost.com/contact

    Once that’s sorted out, the Jetpack Forms error should stop appearing. Let us know how it goes. We’re happy to keep digging if anything else pops up.

Viewing 2 replies - 1 through 2 (of 2 total)

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