Title overlay

Resolved dnboria
(@dnboria)

3 years, 8 months ago

Does anyone know why this happens to me on the site?

Image:
https://drive.google.com/file/d/169aGItdFeyAVJLWsJcvoqvJC_LR4Gxdj/view?usp=sharing

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

(@babylon1999)

Hi there,

Seems like the product names have a responsiveness issue.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thread Starter

dnboria

(@dnboria)

3 years, 8 months ago

Hi Saif,


### WordPress Environment ###

WordPress address (URL): https://atomik.com.ar
Site address (URL): https://atomik.com.ar
WC Version: 6.8.0
REST API Version: ✔ 6.8.0
WC Blocks Version: ✔ 8.0.0
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 128 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.7.35
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.8.0
WC Database Prefix: wp_
Tamaño total de la base de datos: 1358.59MB
Tamaño de los datos de la base de datos: 897.36MB
Tamaño del índice de la base de datos: 461.23MB
wp_woocommerce_sessions: Datos: 4.02MB + Índice: 0.05MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 4.52MB + Índice: 1.48MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 39.58MB + Índice: 33.05MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_acfw_store_credits: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 39.06MB + Índice: 22.13MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 13.02MB + Índice: 10.03MB + Motor InnoDB
wp_ac_abandoned_cart_history_lite: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_ac_email_templates_lite: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_ac_guest_abandoned_cart_history_lite: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_ac_sent_history_lite: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_adtribes_my_conversions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_aepc_custom_audiences: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_aepc_logs: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
wp_alp_pickup_location: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_as3cf_items: Datos: 0.38MB + Índice: 0.58MB + Motor InnoDB
wp_berocket_termmeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_cartflows_ca_cart_abandonment: Datos: 1.52MB + Índice: 0.06MB + Motor InnoDB
wp_cartflows_ca_email_history: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_cartflows_ca_email_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_cartflows_ca_email_templates_meta: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_chaty_contact_form_leads: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 0.09MB + Índice: 0.11MB + Motor InnoDB
wp_comments: Datos: 23.34MB + Índice: 18.53MB + Motor InnoDB
wp_duplicator_packages: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_elfsight_google_maps_widgets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_e_events: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_e_submissions: Datos: 4.52MB + Índice: 5.28MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + Índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.47MB + Índice: 0.34MB + Motor InnoDB
wp_facetwp_index: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_jet_smart_filters_indexer: Datos: 0.42MB + Índice: 0.00MB + Motor InnoDB
wp_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_litespeed_img_optm: Datos: 0.20MB + Índice: 0.13MB + Motor InnoDB
wp_litespeed_img_optming: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_login_redirects: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailchimp_carts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mailchimp_jobs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mclean_refs: Datos: 0.38MB + Índice: 0.00MB + Motor InnoDB
wp_mclean_scan: Datos: 0.19MB + Índice: 0.05MB + Motor InnoDB
wp_ml_attributes_map_table: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_ml_categories_map_table: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_ml_categories_table: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_ml_import_table: Datos: 4.52MB + Índice: 0.05MB + Motor InnoDB
wp_ml_product_variations_map_table: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_mobbex_transaction: Datos: 24.55MB + Índice: 0.00MB + Motor InnoDB
wp_options: Datos: 30.03MB + Índice: 2.20MB + Motor InnoDB
wp_postmeta: Datos: 489.64MB + Índice: 238.38MB + Motor InnoDB
wp_posts: Datos: 108.38MB + Índice: 12.00MB + Motor InnoDB
wp_revslider_css: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_css_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_navigations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_navigations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_sliders: Datos: 0.05MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_sliders_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_slides: Datos: 0.11MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_smush_dir_images: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_snippets: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_termmeta: Datos: 0.16MB + Índice: 0.17MB + Motor InnoDB
wp_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 2.38MB + Índice: 1.14MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
wp_tm_taskmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_tm_tasks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_usermeta: Datos: 13.42MB + Índice: 9.88MB + Motor InnoDB
wp_users: Datos: 1.52MB + Índice: 0.55MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 2.50MB + Índice: 1.61MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_order_composite_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.09MB + Índice: 0.11MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 4.52MB + Índice: 5.59MB + Motor InnoDB
wp_wc_order_stats: Datos: 3.52MB + Índice: 3.36MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 2.48MB + Índice: 1.36MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 2.52MB + Índice: 4.11MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.14MB + Índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
wp_wdp_orders: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wdp_order_items: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_wdp_persistent_rules_cache: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wdp_rules: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
wp_wdr_order_discounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wdr_order_item_discounts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wdr_rules: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wfpklist_template_data: Datos: 0.09MB + Índice: 0.00MB + Motor InnoDB
wp_woosync_mapping_attributes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_woosync_mapping_categories: Datos: 2.52MB + Índice: 0.00MB + Motor InnoDB
wp_woosync_mapping_category_settings: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_woosync_mapping_profiles: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wpfm_backup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_debug_events: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wpr_rucss_resources: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
wp_wpr_rucss_used_css: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_wpvivid_scan_result: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wpvivid_unused_uploads_files: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_wsal_metadata: Datos: 39.58MB + Índice: 77.41MB + Motor InnoDB
wp_wsal_occurrences: Datos: 30.56MB + Índice: 10.02MB + Motor InnoDB
wp_wt_iew_action_history: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
wp_wt_iew_mapping_template: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_yith_wcan_filter_sessions: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
wp_yith_ywrac_email_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.06MB + Índice: 0.02MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 0.20MB + Índice: 0.00MB + Motor InnoDB
wp_zoo_cw_global_config: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
wp_zoo_cw_product_attribute_swatch_type: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
_mig_wpmdb_alter_statements: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

attachment: 5434
awdp_pt_products: 3
awdp_pt_rules: 11
awl-labels: 1
br_filters_group: 1
br_labels: 1
br_product_filter: 3
ct_size_guide: 2
customize_changeset: 31
custom_css: 4
cwginstocknotifier: 4949
elementor_font: 1
elementor_library: 148
elementskit_content: 4
groovy_menu_preset: 1
is_search_form: 1
jet-smart-filters: 6
nav_menu_item: 105
o-discount: 1
o-list: 1
oembed_cache: 2
page: 13
post: 7
product: 662
product_variation: 9178
revision: 5577
shop_coupon: 5599
shop_order: 22452
shop_order_refund: 611
single-panorama: 1
viwcpf_filter_block: 4
viwcpf_filter_menu: 2
wpcode: 2
wp_global_styles: 1
yaymail_template: 11
yith_wcan_preset: 1
ywrac_cart: 18
ywrac_email: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (47) ###

Wanderlust Andreani Shipping - Premium: por Wanderlust Web Design – 2.0.1
Add Featured Videos in Product Gallery for WooCommerce: por FME ADDONS – 1.1.6
Advanced Coupons for WooCommerce Free: por Rymera Web Co – 4.5
Advanced Local Pickup for WooCommerce: por zorem – 1.4.1
Astra Pro: por Brainstorm Force – 3.9.1
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: por codewoogeek – 3.0
Code Snippets: por Code Snippets Pro – 3.2.0
Add-on: Custom CSS - Back In Stock Notifier for WooCommerce: por codewoogeek – 1.4
Duplicate Page: por mndpsingh287 – 4.4.9
GTM4WP: por Thomas Geiger – 1.16.1
Dynamic Visibility for Elementor: por Dynamic.ooo – 5.0.1
Elementor Pro: por Elementor.com – 3.7.2
Elementor: por Elementor.com – 3.6.8
Enable Media Replace: por ShortPixel – 4.0.0
Facebook for WooCommerce: por Facebook – 2.6.22
Frontend Reset Password: por Square One Media – 1.2
WPCode - Insert Headers, Footers, and Code Snippets: por WPCode – 2.0.1
JetSearch: por Crocoblock – 3.0.2
JetSmartFilters: por Crocoblock – 2.3.13
Loco Translate: por Tim Whitlock – 2.6.2
LoftLoader: por Loft.Ocean – 2.3.8
Login Designer: por LoginDesigner – 1.4
LoginWP (Formerly Peter's Login Redirect): por El equipo de LoginWP – 3.0.3.0
PowerPack Pro for Elementor: por Team IdeaBox - PowerPack Elements – 2.5.2
Treggo Shipping: por Treggo.Co – 2.6
Ultimate Addons for Elementor: por Brainstorm Force – 1.36.3
UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 2.22.19.25

Import Export WordPress Users and WooCommerce Customers: por WebToffee – 2.3.4
Duplicate Variations for WooCommerce: por Emran Ahmed – 2.0.5
CTX Feed: por WebAppick – 4.5.1
Añade Ajax al carrito para WooCommerce: por QuadLayers – 1.3.4
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.7.2
Woo Custom Stock Status: por Softound Solutions – 1.3.0
Additional Variation Images Gallery for WooCommerce: por Emran Ahmed – 1.3.11
Variation Swatches for WooCommerce - Pro: por Emran Ahmed – 1.1.18
Variation Swatches for WooCommerce: por Emran Ahmed – 1.1.19
WooCommerce Extended Coupon Features FREE: por Soft79 – 3.2.9
Mercado Pago payments for WooCommerce: por Mercado Pago – 6.1.0
Mobbex for Woocommerce: por mobbex.com – 3.8.1
WooCommerce: por Automattic – 6.8.0 (la actualización a la versión 6.8.2 está disponible)
WooLentor Pro: por HasThemes – 1.8.6
WooLentor - WooCommerce Elementor Addons + Builder: por HasThemes – 2.1.8
WP Mail SMTP: por WPForms – 3.5.1
WP Rocket: por WP Media – 3.10.7
WP Activity Log: por WP White Security – 4.4.2.1
WPS Hide Login: por WPServeur
NicolasKulka
wpformation – 1.9.6

YayMail - WooCommerce Email Customizer: por YayCommerce – 3.0.1

### Inactive Plugins (4) ###

Abandoned Cart Lite for WooCommerce: por Tyche Softwares – 5.13.0
WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.18
YITH WooCommerce Dynamic Pricing and Discounts Premium: por YITH – 2.0.3
YITH WooCommerce Recover Abandoned Cart Premium: por YITH – 2.1.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: ARS ($)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Base de la tienda: #7 - /tienda/
Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
Finalizar compra: ❌ La página no contiene el shortcode [woocommerce_checkout] o el bloque woocommerce/checkout.
Mi cuenta: ❌ La página no contiene el shortcode [woocommerce_my_account].
Términos y condiciones: #5607 - /terminos-y-condiciones/

### Theme ###

Name: Astra
Version: 3.9.1 (la actualización a la versión 3.9.2 está disponible)
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ✔

### Templates ###

Overrides: /home/atomik/public_html/wp-content/plugins/woo-variation-gallery/templates/product-images.php
/home/atomik/public_html/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ❌ Ninguna programación
Options: ✔
Notes: 35
Onboarding: completed

### Action Scheduler ###

Completo: 53.165
Oldest: 2022-08-10 08:55:43 -0300
Newest: 2022-09-09 16:28:42 -0300

Fallida: 6
Oldest: 2021-04-14 17:28:13 -0300
Newest: 2021-12-05 21:58:03 -0300

Pendiente: 8
Oldest: 2022-09-09 16:33:42 -0300
Newest: 2022-09-12 11:01:31 -0300

### Status report information ###

Generated at: 2022-09-09 16:31:41 -03:00

Juan G. (woo-hc)

(@judagutor)

3 years, 8 months ago

Hi @dnboria!

Thank you for sending the system status report.

I checked your site and confirmed the issue; I think this could be related to your theme.

As a first step, let’s discard a conflict between WooCommerce and your theme or another plugin; an outdated or malfunctioning code could be interfering.

To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

You can find a more detailed explanation of how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!

Thread Starter

dnboria

(@dnboria)

3 years, 8 months ago

@judagutor great!, i will try! thanks!