• Resolved giomorin

    (@giomorin)


    Hey Chris, after I updated to WordPress 5.5 and Woocommerce 4.4.1 the product page title shows <span class=”pt_splitter pt_splitter-1″>Product Title 123</span>. Any help would be appreciated. Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Chris Steman

    (@15km)

    Hi Giomorin,

    I will have a look into this issue and let you know what is causing the problem.

    Thank you,
    Chris

    Plugin Author Chris Steman

    (@15km)

    I have made an update to the plugin that will solve the issue, if you are using the single product title template from wordpress

    Thread Starter giomorin

    (@giomorin)

    Hi Chris,
    I’m still having the same issue on the product page title. I’ve cleared the cache, did some trouble shooting by disabling other plugins, but still the same issue. You can see an example here https://gioculinarystudio.com/wp/product/master-pizzaiolo-certificate-course-october-26-28-2020-615-p-m/

    Plugin Author Chris Steman

    (@15km)

    Hi,

    Having a look at your source code, it looks like you might have a custom single product template in your theme and with that, the adjustment that i made would not work as it only overwrites the default template.

    In that template there is a wordpress function that is being called that causes the issue of the code showing and that would be the esc_html function.

    <?php echo esc_html( get_the_title() ); ?>

    if you change it to this, it will fix the problem

    <?php echo get_the_title(); ?>

    To check if you are using a woocommerce custom template in your theme, you can see if there is the following folders woocommerce/single-product and in that folder there might be a title.php or it could have been combined into a single page and that will have the code above to show the product title.

    This can be done by using the theme editor under appearance or FTP.

    Let me know if that is the reason why its happening and in the mean time I will look and see if it can be solved in a alternative way.

    Thank you

    Thread Starter giomorin

    (@giomorin)

    Thanks, that worked! I think it’s the storefront theme causing the issue, but I modified the code in title.php and it works now.

    Plugin Author Chris Steman

    (@15km)

    Your welcome and I am glad that worked for you

    Hi Chris,
    I tried that but didn’t work for me any solution?

    Plugin Author Chris Steman

    (@15km)

    Hi Toppergroup,

    Are you using a custom theme for handling the products or plugins? if plugins i can take a look if they are free and see if that is the reason

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)

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