token case error

  • Resolved edineri

    (@edineri)


    8 months, 3 weeks ago

    Hi, I’m having difficulty installing the plugin. I receive the following message: The necessary verification token could not be found on your site. This may be related to your site using a page caching plugin. Please flush your home page cache and then try again.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md Monirul Islam Zahid

    (@zahidmonir)

    8 months, 3 weeks ago

    Error: Internal Server Error

    Plugin Support Adam Dunnage

    (@adamdunnage)

    8 months, 3 weeks ago

    Thanks for reaching out @edineri. From reviewing your site I don’t see anything immediately that stands out in relation to the error message you’re seeing, however, if you can share the following we can try to determine more:

    1. Your Site Health information. You can use this form to share privately if preferred. 
    2. Does the same same occur if you follow the troubleshooting steps here and have only Site Kit active while in troubleshooting mode?

    Once we have the above, we can troubleshoot this further or suggest the most suitable steps to ensure you can set up and use Site Kit as expected.

    Let me know if you have any questions with the above. Thank you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    8 months, 2 weeks ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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