Token not refreshing

Hi!

For the past two months, we’ve been having trouble with the plugin failing to refresh its token. Disconnecting and reconnecting does fix the issue temporarily, only for it to break again within a week or two.

Here’s the logs from the most recent disconnect:

[2025-09-30T00:07:44.977917+00:00] Refresh Token:.INFO: Refresh token triggered [] []
[2025-09-30T00:07:45.297690+00:00] Refresh Token:.INFO: Old Refresh Token: bfDylc_q* [] [] [2025-09-30T00:07:45.297841+00:00] Access Token:.INFO: Old Access Token: eyJraWQi* [] []
[2025-09-30T00:07:45.313894+00:00] Refresh Token:.INFO: Refresh token successfully received [] []
[2025-09-30T00:07:45.314061+00:00] Refresh Token:.INFO: New Refresh Token: dFWblkFZ* [] [] [2025-09-30T00:07:45.314177+00:00] Access Token:.INFO: New Access Token: eyJraWQi* [] []
[2025-09-30T00:07:45.314254+00:00] Expires in:.INFO: Expiry: 86400 [] []
[2025-09-30T04:57:29.275235+00:00] API.INFO: Submitted contact data [“Extra information”,[{“first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Qi”},”last_name___86b6d953df0fd1bff8e02cde526c2b3c”:{“key”:”last_name”,”val”:”An”},”email___ecd412e904309dcce66177488240b016″:{“key”:”email”,”val”:”@gmail.com”},”email”:”@gmail.com”,”lists___1b8192b96276a979fa7efccaf229ba7a”:{“key”:”lists”,”val”:””},”list”:[“faa67a02-0ed9-11ee-8340-fa163e37306a”]}]] []
[2025-09-30T23:06:37.537072+00:00] Refresh Token:.INFO: Refresh token triggered [] []
[2025-09-30T23:06:38.257797+00:00] Error: .INFO: invalid_grant: The refresh token is invalid or expired. [] []
[2025-10-01T04:38:51.453363+00:00] API.INFO: A failed API attempt was caught and will be retried after reconnection. [] []
[2025-10-01T08:40:12.328096+00:00] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []
[2025-10-01T14:32:44.771753+00:00] API.INFO: A failed API attempt was caught and will be retried after reconnection. [] []

Thanks,

Miriam Chaturvedi

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