Too many Rates returning

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    8 years ago

    Hey @dealer58, that’s because you have front-end logging enabled on your site. The function to show these is merely to troubleshoot if things go wrong.

    You can disable it at WooCommerce > Status > WooCommerce Services:


    Link to image: http://cld.wthms.co/saLhkh

    Thread Starter dealer58

    (@dealer58)

    8 years ago

    Ok I see got it

    I switched it on because I’m getting errors in the log and I thought it would help me figure out what it was but that didn’t help

    This is what I’m getting in the log right now:

    <Number>80040B18</Number>
    <Description>An error has occurred with the service. Please contact the system administrator, or try again.</Description>
    <Source>USPSCom::DoAuth</Source>
    </Error> (calculate_shipping)
    05-23-2018 @ 20:37:05 – Error: Unexpected USPS Response: <?xml version=”1.0″ encoding=”UTF-8″?>
    <Error>
    <Number>80040B18</Number>
    <Description>An error has occurred with the service. Please contact the system administrator, or try again.</Description>
    <Source>USPSCom::DoAuth</Source>
    </Error> (calculate_shipping)

    When I went back to settings it was showing an error only under “rest of the world zones”

    Now I have the whole world with errors!:

    USPSUnited States (US) Shipping Zone
    The most recent rate request failed
    Request was made 2 hours ago – check logs below or edit service settings
    USPSRest of the World Shipping Zone
    The most recent rate request failed
    Request was made 5 days ago – check logs below or edit service settings

    but I believe I have all the fields filled in correctly.

    Then I need to understand why the cart is returning Flat Rate with no fees (zero cost)

    Lastly how do I give a product Free Shipping without a coupon,

    Plugin Contributor Jeff Stieler

    (@jeffstieler)

    8 years ago

    Hello @dealer58,

    USPS is currently experiencing an outage that’s affecting our services. I do apologize for this. You can monitor the status of the USPS API outage here: https://www.shippingapimonitor.com/

    In the mean time, setting a fallback rate will allow customers to check out during the outage. You can read more about setting up the fallback rate here: https://docs.woocommerce.com/document/woocommerce-services/#section-4

    Then I need to understand why the cart is returning Flat Rate with no fees (zero cost)

    You might have a “Flat Rate” shipping method in your Shipping Zone that is set to a flat rate of $0.

    Lastly how do I give a product Free Shipping without a coupon,

    Check out this great blog post by Metorik for a few different ways to offer free shipping per-product: https://metorik.com/blog/apply-free-shipping-to-certain-products-in-woocommerce

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    7 years, 12 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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